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Webinar: Effectively Engaging Patient and Family for Better Healthcare

Medical Worker Provider
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Tuesday, October 18, 2016, 10:00 a.m. to 11:00 a.m. PT.

Join us for this no cost event as we discuss patient and family engagement practices that can change the way we interact with patients and lead to improved patient outcomes!

About the Speaker

Thomas Workman ImageThomas Workman, PhD, is a principal researcher focusing on health policy and healthcare quality improvement through patient and family engagement at the American Institutes for Research (ARI). He is an advisor to AIR's Center for Patient and Consumer Engagement, and has worked on a variety of projects related to involving stakeholders--including patients and caregivers--in healthcare research, service, and policy decisions.

Dr. Workman has more than 15 years of experience in coordinating, facilitating, and evaluating stakeholder engagement in a variety of settings for health policy and program implementation. At AIR, he leads multiple projects for the Centers for Medicare & Medicaid Services (CMS), the Patient-Centered Outcomes Research Institute, and the Agency for Healthcare Research and Quality.

Learning Objectives

  • Define what patient and family engagement is, and how it relates to improved health outcomes.
  • Explore the evidence-based outcomes of patient and family engagement for patients, family, and providers.
  • Discuss and learn about the eight strategies for change, and five actions when using the patient and family engagement roadmap to help improve patient engagement and outcomes.
  • Identify key steps to instituting a robust patient and family engagement process for your patients.

Who Should Attend

Healthcare providers and allied health professionals: physicians, physicians assistants, medical assistants, nurse practitioners, nurses, pharmacists, patient advocates, caregivers, and others.

More information.

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