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Inside Hospital with Busy Nurses Patient with Doctor

The In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey is a standardized questionnaire that asks adults with end stage renal disease about their experiences at their hemodialysis facility. As part of the quality improvement project (QIP), facilities that serve 30 or more adult, in-center patients are required to contract with a CMS-approved vendor to conduct the CAHPS survey annually.

As of 2015, the ICH CAHPS Survey must be completed TWICE a year:

  • Once in the Spring
  • Once in the Fall

Both forms may be found on the ICH CAHPS website.

If you have any questions or need more information, you may contact the Coordination Team at 1.866.245.8083 or at

ICH CAHPS: It's All About You!

This informational one-page provides a simple overview of the ICH CAHPS survey process. English Spanish

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The official website for news and information about the ICH CAHPS Survey.

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Patients Decide QIA

This page contains English and Spanish language resources about peritoneal dialysis shared by facilities, Network PACs, and other key players in our ICH CAHPS Quality Improvement Activity. 

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Learn About Blood (LAB) Results Ring Cards

The LAB Ring Cards, available in English and Spanish, help educate patients on what their blood lab results mean. 

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